Who is responsible
The Ashford & Wren editorial operation publishing ashfordandwren.co.uk is responsible for the personal information described here. Privacy questions and rights requests can be sent to support@ashfordandwren.co.uk.
This notice concerns this publication. A game developer, store or support service you visit through a link has its own responsibilities and privacy information.
Information involved in a visit
The site has no registration, newsletter, checkout or web contact form. If you email us, your email address, any name you include and the message contents reach the editorial mailbox.
Serving a page ordinarily involves technical information such as an IP address, request time, requested address and browser information. Hosting services may keep operational logs for delivery, security and fault investigation; this is separate from advertising or visitor profiling.
Why we use information
We handle correspondence to respond to questions, investigate corrections and manage requests. The relevant basis is our legitimate interest in operating an editorial publication and answering people who contact it, where that interest is not overridden by their rights.
Operational technical information supports the legitimate interests of delivering and securing the website. Legal obligations may require particular records or disclosures. We do not use email enquiries as a marketing mailing list.
Keep only what is needed
We retain correspondence only while it is needed to resolve the enquiry, keep a useful record of a correction or meet a legal requirement. Relevance, sensitivity and any continuing dispute affect how long a record is necessary.
Technical logs follow the hosting service’s operational retention arrangements and may need to be preserved for a specific security incident or legal obligation. We do not claim a fixed deletion period that has not been confirmed for that service.
Who may handle it
The editorial team may read correspondence relevant to its work. Email and hosting providers necessarily process information to deliver their services; access should be limited to that operational purpose.
We do not sell personal information or provide it for advertising profiles. Information may be disclosed where law requires it or where needed to address abuse, subject to applicable data protection requirements.
Links and external services
The pages do not contain advertising analytics or embedded social feeds. Following an official game link, a support resource or an email link takes you to a separate service with its own terms and privacy practices.
A linked site may receive ordinary request information when you visit it and may use its own cookies. Read its notice before entering personal information or making a purchase.
What stays in the open page
The evening plan, reflection quiz, spending converter and timer calculate within your browser. Their entries are not sent to us and are not saved for a later visit. Reloading clears the timer and the other temporary tool state.
The only persistent browser setting written by our page code is workshop_notice with the value dismissed, when you dismiss the notice. It records that preference rather than your answers, plans or identity; the cookies page explains removal.
Your information rights
Under applicable UK data protection law, you can ask for access, correction or erasure, restriction, or object to processing based on legitimate interests. Portability applies in the circumstances provided by law; these rights have conditions and exceptions.
Email support@ashfordandwren.co.uk with enough information to identify the request. You may complain to the Information Commissioner’s Office if you are concerned about how personal information is handled, and can contact us first so we can try to resolve it.
Children and correspondence
Our pages do not ask children to register or provide personal information. Tool answers remain in the open page and are not collected as a child’s profile.
A young person wishing to contact us should involve a parent, carer or trusted adult and avoid including unnecessary personal details. Tell us if information about a child has been sent in error so we can consider appropriate removal.
Changes to this notice
We revise this notice when the publication’s handling of personal information changes. Material changes should be explained here before a new practice begins.
For clarification about the current notice or a past enquiry, use support@ashfordandwren.co.uk. The privacy of a third-party game or store remains a question for that organisation.